Shipping policy

Orders will be arranged based on stock availability. In-stock items will be dispatched as soon as possible after you place your order.

Processing Time: 2–3 business days before shipment. During periods of high order volume or promotions, processing time may be extended slightly. We will do our best to arrange shipment for you as soon as possible.

Shipping Method & Delivery Time
All products in our store are shipped by airmail. The reference delivery times below are calculated from the dispatch date:

Destination | Reference Delivery Time
Japan | 5–9 business days
Korea | 5–9 business days
US | 8–12 business days (may extend to 15–20 business days during peak season)

Warm Tip: Due to uncontrollable factors such as customs clearance, weather, holidays, and peak-season logistics pressure, actual delivery times may vary slightly. The above times are for reference only and do not constitute a commitment. We will track the logistics status throughout the entire process. If you have any questions, please feel free to contact us, and we will do our best to assist.

Returns & Exchanges
All sales are final. Once purchased, returns or exchanges are not accepted except in the case of major defects described below. Please carefully confirm the item style, quantity, and shipping information before placing your order.

Major Defects
If the item you receive has a major defect (such as damage, wrong item, missing item, or inability to function normally), please contact customer service within 7 days of receipt and provide your order number, a description of the issue, and relevant photos/videos. We will verify as soon as possible and resolve it appropriately, including but not limited to reshipment, exchange, or refund.

Contact Us
If you have any questions about order logistics, please contact us via:
Email: 17876043945@163.com
Customer Service Hours: 10:00 AM–7:00 PM

Warm Tip: Since cross-border logistics involves many stages, we recommend allowing sufficient time before placing your order, especially for gifts or time-sensitive orders. Thank you for your understanding and patience.